Expected Accommodations:

  1. Accessible, identifiable, and safe waiting areas
  2. Verbal identification of stops and destinations
  3. Tickets and schedules in Braille
  4. Door-to-door service (not just curb-to-curb)
  5. Employees trained in needs of the vision-impaired
  6. Assistance in boarding and unboarding
  7. Availability (bus runs at least every 30 minutes)
  8. Adequate number of vehicles
  9. Adequate number and design of routes
10. Adequate and convenient hours of operation
11. Service during evenings and weekends
12. Availability of intercity routes (from town to town)
13. Fares and fees in line with local economy
14. Allowance for short stops of less than an hour
15. Reliable, on-time service